Customer Service Request

You can submit a Support Ticket using the form below. Prior to raising a Support Ticket however, it is a requirement to understand the Terms and Conditions relating to your request as some service requests are provided free of charge while others are billable.

Terms and Conditions for Hosting
Terms and Conditions for Access Products Including ADSL Broadband and Dialup.
Terms and Conditions for Domain Name Registration Products.
Terms and Conditions for Developemnt and Design Services, including Website, Application and CMS Developemnt, Website Maintenance, SEO Optimization and Internet Marketing Services.

Your First and Last Name (required)

Your Email Address (required)

Your Net Solutions Service

Please enter details about your support request

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I acknowledge that have read and accepted the terms and conditions

Alternatively, you can send an email to support@netsol.net.au and a Customer Support Request will automatically be created. Please add as much information as possible for quicker resolution times.

Phone support is also available on (03) 8640-5399 in cases where you are unable to raise a Support Ticket, where will will raise one on your behalf.